Every Morgan’s MAC member is paired with a dedicated Navigator at no cost.
Your Navigator serves as your main point of contact. They help you:
• Share your story and current needs.
• Complete a full needs assessment.
• Build a personalized MAC Care Plan.
• Connect with MAC partners and community organizations.
• Track referrals and next steps.
Once you are connected to a Navigator, we’ll be here to provide ongoing support every step of the way.
The process begins when you complete the Pre-Screening Form by phone or in person. A MAC team member follows up to complete intake and determine next steps.
Once assigned, your Navigator learns more about your needs across areas such as medical, therapeutic, social, financial, educational and legal support.
Your Navigator uses the assessment to help develop a personalized care plan, including referrals to MACers and outside community organizations when appropriate.
After referrals are made, your Navigator follows up with you to monitor your progress, answer questions, and to help you with ongoing support every step of the way.
Many services are available through organizations connected to Morgan’s MAC. When needs extend beyond what is available on-site, Navigators can also help connect MAC members with trusted resources anywhere in Texas.
The best way to get help from Morgan’s MAC is to become a member. Once you’re connected, your Navigator will help guide the next steps.