Become a MAC Member
Steps to Becoming a MAC Member
Our Eligibility Process
Get Assigned a Navigator
After an applicant has been approved for enrollment, the Intake Navigator will assign a dedicated MAC Navigator to begin care coordination. The assigned Navigator will reach out to the new MAC Member to complete a comprehensive MAC Member Assessment, identifying key areas where support is needed. Using our Morgan’s MAC Care Model™, the Navigator will then develop a personalized MAC Care Plan, which includes referrals to MAC Partners and community organizations. This ensures a seamless, closed-loop referral process.
The MAC Care Plan
The MAC Care Plan is a personalized roadmap that identifies and outlines the referrals a MAC Member needs, based on their assessment. These referrals connect members to both MAC Partners and community organizations who provide essential services and support. All referrals are actively tracked and managed through The MACNav™ System—our proprietary software designed to facilitate seamless collaboration among partners. This system ensures closed-loop referrals and promotes successful outcomes for every MAC Member.
